+6011 - 5939 9319
[email protected]
50% Government Grant up to RM400,000 for SMEs! Contact us.
Click Here
by : admin Software, Website Design

The Importance of Website Maintenance

Are you on the crossroads where you don’t know whether you should regularly maintain your website or just do it after a few years? This is a question asked by many. And we even help people understand the importance of regular website maintenance via our email marketing system, but still, those who are new to our website can benefit from this guide. Just read it till the end to find out why you need to get regular maintenance of your website.

Security Improvement:

One thing that hackers do the most is they look at the websites that have vulnerabilities and security gaps so they can exploit them. And the websites that have most of these security gaps are usually the ones that are not updated or properly maintained. Every year, advanced technology comes into the market, which is why hackers also get better equipment to penetrate into a website. So unless a site has an improved mechanism to deal with the latest hacking techniques, it will get compromised.

So regularly maintaining your website means you can equip it with the latest plugins and tools that can fail the attacks of the hackers. Furthermore, the web design services Malaysia that you use for your website maintenance will also install the latest security patches. These will remove any threat or infections already presented on your website.

What Is SEO Content? A Comprehensive Guide to Creating Better SEO Content

They will also implement several strategies that will secure your passwords, remove outdated applications that can easily be hacked, and also ensure timely backup of your website, so in case of any problem later on; your website data will not be lost.

Delivers Excellent User Experience:

Fixing any big or small issues that you may come across on a daily basis and then maintaining your website’s visual appeal will ultimately deliver an excellent experience to the people visiting it.

If the browsing and navigation experience will be smooth and bug-free, your website visitors, especially the ones using it from mobile phones, will have a better time going through it. This will only keep them on your website longer and increase the chances of them buying something.

According to WebFx; 89% of people start buying from competitors because of bad UX so if the browsing experience is poor, they will take their business somewhere else. You can lose up to 89% of online business this way.

Latest Technology Compatibility:

The Internet is the only thing in the world that evolves with up rapid speed and nothing can compete with it. A video can go viral overnight and reach people around the world or a hacker with the latest equipment and tools can hack hundreds of websites overnight and steal the data of their millions of users. The Internet is so unpredictable and so fast-paced that you need the help of the latest security tools to protect yourself.

However, besides the security factor, website maintenance also helps your website being compatible to other types of tools as well. For instance, you might be using a 5-year old version of CMS (content management system), and that means the latest tools that make mobile browsing smoother might not be compatible with your website.

So your website will not be living up to the full potential of mobile browsing while your competitors, who updated their websites, will be using such tools and getting more business than you.

Plus, mobile ecommerce share in global ecommerce is expected to reach 79% by 2021 (source). So an old website can potentially lose 3/4th of the business. Being up to date means you will be able to catch up with your competitors quickly and avoid losing your customers to them.

Search Engines Like Fresh Content:

In order to increase your rankings in search engines, you need to provide search engine crawlers with a neat and clean website structure called sitemap. This will help them quickly go through all the pages of your website on a regular basis. Furthermore, when you add new pages like blog posts, they will quickly be indexed by Google because of the clean site structure.

However, not regularly maintaining and updating your website will leave your site’s structure a complete mess. There will be several broken links, tons of glitches and unstructured sitemap. Google hates these things and instead of getting indexed and ranked quickly, you might end up getting penalized and see a drop in rankings.

Helps With Brand Image:

Ask yourself this; would you trust a website that looks like it was made in 2005 or a website that has a clean appearance and the latest UX and UI? The latter one of course, right?

How Web Design Contributes to SEO?

Around 75% of the credibility of a website comes from the design it has (source). This means if it is poorly made, or has an outdated scheme, it won’t really click with the modern users, especially the millennials who shop online mostly.

Whether you get a simple website or ecommerce website package Malaysia, be sure to hire the developers for regular maintenance of your website. It will definitely benefit you in the long run.

by : admin Ecommerce Tips, Website Design

5 Reasons Why B2B Businesses Should Expand to Ecommerce

Are you wondering whether you should get website design services Malaysia? Maybe you believe that B2B business is not worth expanding to the internet? Well, let us change your mind. There is a HUGE scope for B2B business on the online world or else Alibaba would’ve not existed today. We will give you the top 5 reasons to have an ecommerce store of your B2B business so that you can easily make a practical decision. That being said, let’s start:

It’ll Simplify Things for Your Customers:

The whole process of contacting the customer support department, asking for inventory then waiting for conformation and then booking the order can be time consuming for businesses. Then once the order is confirmed, they need to keep checking in with the customer support to find out the progress of their order, which also takes time.

Going digital and having an ecommerce store to sell to your repeated B2B customers means streamlining the whole process. They can just put in the number of units of product they need, make payments and start the order. Plus, they will be able to see order progress on the website which will eliminate the need to contact your customer support over and over. Doing this can also help you charge more from customers because according to SalesForce; 74% B2B customers can pay more for a great shopping experience.

You Can Sell to Both B2B and B2C:

One of the best parts of going digital with your business is that the whole world is your customer. You don’t necessarily need to limit your business to selling to other businesses only. You can get a complete ecommerce website package Malaysia where your online store will be set up with both kind of prices; for single pieces and for bulk orders. So your B2B customers can order in bulk and get lower prices while the B2C people will get standard market price for ordering single pieces.

This way, you can increase your customer base and literally gather money from both hands. Many B2B businesses are following this approach and you can too.

Edge Over Competitors:

Having your own ecommerce store will give you an edge over the competitors who are not online. They are limited to a single geographical area with limited customers. However, going online means you will have a bigger market share to capture than your competitors. They will just be selling to people they are connected with offline while you can have the piece of a bigger pie; the B2B ecommerce market which was valued at $12.2 trillion in 2019 (Statista).

Furthermore, you can integrate an email marketing system in your ecommerce store to capture the emails of your customers and keep them notifying with new products and offers. This free form of marketing will bring in extra sales; more than you can think of, while your competitors will be busy calling people on their phones.

You Start Gathering Data:

Do you know that everything, and I mean everything on the internet leaves traces? Even if you are searching something in incognito mode, it will still leave traces that can be tracked. So why not use this kind of technology for our benefit? You can trace every move of the people who visit your website using heatmaps, and then you can better optimize your website to sell more.

For instance, if you see people clicking on Add to Cart but not making the purchase, then it means there is something wrong on the purchase page, you can find out that problem and fix it. Furthermore, you can use different tools to find out what your customers like and what doesn’t and create a well-planned marketing strategy based on it. It will better appeal to your customers and increase your sales.

You Can Leverage Digital Marketing:

One of the top benefits of starting an online store is that you can leverage digital marketing to get ahead even those who are also selling online and are your direct competitors. Whether they have started before you or with you, you can invest in digital marketing to get your product out there and capture a major share of the market.

Do you know that 89% of the B2B customers use internet to find products during their B2B research? (Google). Well if you were to get in front of them, you will obviously capture both online as well as offline B2B customers. Since social media platforms have data of all of their users including their preferences, likes and dislikes and virtually everyone is on social media, you can target people on the individual level.

Using advanced marketing features like interest and behavior based targeting, you can show your products precisely to the people who want them. This will increase your sales multiple folds.

by : admin Digital Marketing, Ecommerce Tips, Website Design

Stripe, Skrill and, PayPal – Side by Side Comparison

Getting web design services Malaysia for your ecommerce store but not sure which payment gateway to follow? Well, then this guide is just for you. No matter how good the social media and email marketing system is in bringing customers to your website, it needs to have payment processors for your customers to make the purchase. So to make it easy to find one for you, we have provided a comparison of the top ones in the industry.

1. Stripe:

Stripe is a platform that allows online businesses to take payments from their customers through various modes ranging from credit/debit cards to even Bitcoins. It is one of the top payment processing service providers out there next to PayPal and is known for its variety of payment methods and flat-rate fees.

Security:

They are PCI Compliant so they meet all the strict security standards set by the Payment Card industry. The data of card holders is pretty secure.

Ease of Integration:

Stripe is pretty easy to set up and you don’t really need any coding experience to do it. However, when setting up the ‘pay with card’ button on the website, you will have to hire someone with coding know-how as it is a bit tricky for non-techy users. But besides it, Stripe is super easy to sign up and you can do it for free. Stripe also offers support via online chat which is not the case with PayPal so you can quickly ask any questions you have regarding integration.

User Friendliness:

If we talk about user friendliness in terms of your customers then Stripe offers a lot more payment methods than PayPal. For instance, PayPal doesn’t support Bitcoin, AliPay, Apple Pay, and Android Pay, but Stripe does which makes it easier for all kinds of customers to make payment. Furthermore, it accepts payments in around 135 currencies, which gives you freedom to sell products around the globe. Stripe also offers custom invoicing for free for up to $1 million.

Suitability for Business:

The payment processor that comes right after PayPal in terms of market share and acceptability is none other than Stripe. It has an 18% global market share and is on 2nd number after PayPal (Source). If you are someone who is in countries where PayPal is not accepted or if you are selling in such countries then Stripe is the best alternatives, plus, their policies are not as strict as PayPal.

2. Skrill:

It is an online payments service provider that allows its users to transfer virtual currencies from one country to another around the globe. It is owned by a large payment services group; Paysafe and specializes in sending/receiving payments for gambling purposes.

Security:

They are PCI Compliant so they meet all the strict security standards set by the Payment Card industry. The data of card holders is pretty secure.

Ease of Integration:

Skrill only takes 24 hours to verify your details and register the account. You can then easily integrate it with your online store eve if you don’t know coding. PayPal and Stripe on the other hand take a bit longer than that. However, the problem with Skrill is that it is pretty tough to reach them if you need any kind of technical support. They have only email and phone available and no live chat but getting in contact via these two is also a bit difficult sometimes.

User Friendliness:

Just like Stripe, Skrill also accepts Bitcoin which gives it an edge over PayPal. Moreover, it accepts over 40 currencies and allows you to easily manage them in your single merchant account. Plus, it is available in 131 countries which is more than 26 countries that Stripe works in and less than 200 countries where PayPal is available.  

Suitability for Business:

Out of the three, Skrill is suitable for risky transactions that can sometimes result in illegal activities as well such as online casino. However when it comes to global payment acceptability, Skrill is far behind than both PayPal and Stripe. It only has a 0.01% global market share (source), which is nothing as compared to the other two processors.

3. PayPal:

The online financial services provider, allowing you send and receive money on the go. It is the most widely used form of payment processing around the globe and virtually every ecommerce store uses PayPal. Its excellent security measures and wide acceptability makes it the top service provider in the digital payments world.

Security:

They are PCI Compliant so they meet all the strict security standards set by the Payment Card industry. The data of card holders is pretty secure.

Ease of Integration:

Although PayPal can take a few days to verify but once it is done, the integration with your store is pretty easy and straightforward. PayPal supports most of the CMS platforms, especially the major ones like WordPress and Shopify but Stripe supports a few more than PayPal.

User Friendliness:

As for transaction fees, PayPal doesn’t charge a fee when you transfer money between your 2 or more accounts but Skrill takes a 1.9% fee. Furthermore, PayPal offers support to customers via call, email and forum so they can ask any questions they have which also makes it easy for beginners to use it on their website.

Suitability for Business:

PayPal is highly suitable for online businesses especially for ecommerce stores as virtually every customer has it. Furthermore, PayPal has a 55.45% global market share (source), which makes it the number 1 payment processor in terms of availability and acceptability. However, its policies are very strict and it doesn’t support any shady transactions and can quickly restrict your account and freeze the funds.

Conclusion:

If you want to sell globally and receive money in their local currencies, then Stripe is a perfect solution because it also supports Bitcoin so that’s an added benefit. However, if you have a limited market and PayPal is accepted there, then going for PayPal might be a better option.

Lastly, for businesses that are a bit risky like gambling, Skrill is the go-to option. When getting an ecommerce website package Malaysia, ask the company to integrate the payment gateway that you see fit.

by : admin Website Design

Advantages and Disadvantages of Using WordPress for WooCommerce

Wondering whether you should go with WooCommerce or choose its competitors like Shopify or Magneto? Building your first ecommerce store can be daunting, but if you know which platform will suit your needs better, you can get a bang for your buck in the long run. This guide is specifically created to help you understand the good as well as the bad of WordPress for WooCommerce so you can assess whether it is for you or not. That being said, let’s get started:

Advantages of Using WordPress for WooCommerce:

It’s Completely Free:

WooCommerce is a platform that stands out for not just being open source but also being completely free. This means that unlike Shopify, you don’t have to pay money on a monthly basis regardless of whether you are making the sales or not. Plus, it is open-source, which means if you are a designer or a programmer, you can alter its code to fit your needs.

Moreover, unlike Shopify or Magneto that require you to pay a monthly amount to unlock premium features, WooCommerce allows you to enjoy those benefits for free. However, in WooCommerce, there are some certain extensions that require you to pay some money on a monthly basis (more on this later).

Those who have prior experience of using WordPress should definitely go for WooCommerce because they are already familiar with the interface. So they will be able to get started quickly and make sales.

Excellent Flexibility:

Among the top strengths of the WooCommerce platform is its ability to adapt to different types of online stores like a glove. Whether you are selling physical goods, virtual products, or something that is downloadable, you can easily optimize and customize your WooCommerce store to fit your needs without feeling like a force design.

With the help of vast range of themes available on WordPress, unlimited plugins and tools, and design elements, you can design the WooCommerce store to fit your main marketing and sales goals. This is one of the top reasons why 3.3 million websites use WooCommerce. (source)

Excellent Security:

No matter what you do, hackers always find a way to exploit security loopholes and do some damage. However, if the platform keeps getting regular security updates, it will keep getting clever enough to deal with the latest hacking techniques.

Luckily, the WooCommerce platform gets regular updates that can protect you from potential hacking attempts. Although it doesn’t come with backup tools and SSL certificates; you can easily add them to WooCommerce on your own.

As far as the security of payments is concerned, WooCommerce support secure payment gateways like PayPal, Stripe, Payza and WePay.

SEO is a Piece of Cake:

Unlike Shopify where you face lots of challenging when imprementing SEO techniques, WordPress is relatively easy. For instance, the time a person spends on a website is noted by Google and it helps with that site’s ranking. However, due to slow loading speeds, people close websites faster and that increases website’s bounce rate which results in loosing ranking. So to increase a site’s speed, different plugins are used.

However, Shopify doesn’t have any plugin, and you need to hire a developer to do custom coding for speed. But on WordPress, you have several free plugins to help you speed up your website. Similarly, there are many tools that help with SEO that WordPress has but its competing CMS’ don’t and that makes it easier for WordPress sites to implement SEO.

Disadvantages of Using WordPress for WooCommerce:

Too Many Plugins:

The problem with WooCommerce is that you need plugins for every other tasks. It’s great htat you can leverage plenty of tools available for WordPress users but the fact that it needs too many plugins to function better is simply frustrating for some people. Furthermore, loading your WooCommerce website with too many plugins can slow it down as well.

We suggest that you ask the company you get ecommerce website package Malaysia from to use coding via CSS, HTML and jQuery to add desired functions on WooCommerce store instead of using plugins.

You Need to Buy Some Extensions:

This is simply a bummer because even though WooCommerce is free, you will require some plugins and extensions to make it fit your needs. Most of them will be free but some of them might require you to pay a monthly fee. For instance, inventory management tools, email marketing system or payment gateway integration plugins might add a monthly cost.

However, the level of flexibility WooCommerce offers simply makes it worth the time, effort and a little bit of money. You can ask the company providing you web design services Malaysia to better guide you about WooCommerce and how it can fit your specific needs.

Over to You:

Its petty simple to choose between WooCommerce and its competitors. If you need high level of flexibility, customizability and you are familiar with WordPress, then WooCommerce is your go-to choice. However, if you want ‘done-for-you’ kind of thing and won’t really customize the store to fir your goals then going with Shopify is also possible.

by : admin Digital Marketing, Internet of Things, Website Design

You Should Have a Landing Page to Grow Your Business – Here’s Why:

Are you wondering whether you even need a landing for your business or not? Or maybe you just want to know how a landing page can benefit your business? Well, if that’s the case, then you are at the right place. As mentioned on WordStream; 48% of marketers create a new landing page for every marketing campaign they start.

So if you are excited to know more, make sure to completely read the content. We are sure that after knowing the benefits, you would definitely want to hire a web design company Malaysia to make you one ASAP.

Why Your Business Needs Landing Page?

Landing pages allow your business to achieve its goals. Whether you want to enter a new niche market, get new customers, promote a new product, or get more conversions, you can do all of that and more with the help of well-designed landing pages. You can build landing pages to cater to specific audiences and precisely go after your goal, whether its promotion, conversions, or data gathering. Here are some reasons why your business needs a landing page right now:

They Help With Conversions:

Just like your business website containing information about your product or service, enticing people to convert, a well-designed landing page does the same. With the help of an expert web design company Malaysia, you can get a landing page to target your specific purpose.

And if you want people to convert, or in other words, take a specific action, you can have the page designed in a conversion-focused way. This will compel the maximum amount of people do what you intend like signing up for your newsletter or even making a purchase.

You Get Valuable Data and Insights:

If you have a specific marketing campaign, a source, piece of content, or action, you can connect the landing page to it. You’ll be able to find out which channels are getting you the most leads. For instance, let’s say you have three Facebook ad copies of the same ad for split testing purposes; you can connect all of them to the landing page and split test.

The campaign that brings the most leads will be your winning one. You can capitalize on it to sell your products or services because, according to TechJury; correctly testing and targeting can increase the conversions by a whopping 300%. With the help of various user behavior tracking tools that you can connect to the landing page, you can get very specific details about your users.

You Can Improve Your Paid Search Campaigns:

When you are running search engine ads, using the link of your website for a specific keyword would mean they will land on your website. So, for instance, if you target a keyword for your search engine marketing that is ‘web design services Malaysia’, then your ad will appear when people search this.

Since people need web design services, they don’t want to learn about anything else. But landing on your website means there will be a lot of irrelevant information as well, like the about page, home page content, FAQs, or other services that you provide.

Irrelevant stuff can distract many people, and they might just get overwhelmed. To solve this, you can use a landing page where people will go to when they click on your ad. This way, they will be shown the specific ‘web design service’ related content that they actually want to see. This will increase your chances of making people convert.

You Can Grow Your Email List:

Another practical use of the landing page is to help with your email marketing system. If you want to create a big email list of people who are actually interested in what you have to offer, then leveraging landing page is an excellent idea. You can get the help of a web design company Malaysia to help you design a landing page for the very purpose.

So when people get information about what you are offering, you can provide them with a form that will ask for their details like name and email. On the backend, you will have an email marketing system, also called an autoresponder that will store their emails and sort them out with respect to their names. You can later connect with those potential customers via email.

Tip: Offer some kind of gifts like a free eBook or anything related to your product/service in exchange for people’s emails; this will compel more people to sign up.

Your Brand’s Credibility Will Increase:

You can get a very trustable landing page design to gain the confidence of people, especially if you are new, and you know your product can help people. You can add videos with you explaining your product to put a face to your brand and add a personal touch.

Furthermore, you can add testimonials from your customers and their product/service review videos, which will further instill confidence because 88% of consumers trust testimonials and reviews (source).

by : admin Internet of Things, Security & Hacking, Website Design

7 Practical Tips on How to Prevent WordPress Hacking

Wondering how you can make your website securer than ever? Maybe you are new to WordPress and don’t know what measures to take to ensure it is not easy for hackers to get into?

Well, the web design company Malaysia you are working with should help you make your website secure; we suggest that you also look at the seven practical tips we have mentioned below.

As stated by WpWhiteSecurity; over 70% of WordPress sites are at risk of getting hacked. But don’t fret, by the end of this guide, you will have a pretty good idea of how to make your site safe on your own or at least what to tell the developers so they can ensure it is impenetrable. So let’s start:

1. Go For a Secure Hosting Service:

This is the most crucial step, and usually, the one where many make the mistake of cutting corners. There are heaps of hosting providers out there that offer cheap rates, but the world runs on ‘you get what you pay for’ law.

So by compromising on the hosting provider, you compromise on your WordPress website’s security. When you choose a provider, make sure to check their security measures like firewalls, FTP security, SSL encryptions, server network monitoring, response to security breaches, backups, and so on.

However, if you really want best security, go for a dedicated server. This will only be used for your website. So unlike shared servers, where one website getting hacked can put others in jeopardy as well, your site will be fully secured. Ask your web design company Malaysia to get you a dedicated hosting if you can afford it.

2. Use WordPress Plugins:

A good security plugin will fail the attempts of hackers trying to penetrate into your WordPress website. It should include:

  • Suspicious traffic blocking firewall
  • Protection against brute-force attacks
  • File, plugins, and themes checking scanner
  • Regular notifications for security

You can explore the internet and read reviews about different security present, we suggest exploring Wordfence as well because it is well-known among WordPress users.

3. Get an SSL Certificate:

Many hosting providers offer free SSL, but if yours doesn’t, then ask your web design company Malaysia to get one and attach it to your website. SSL will change your website’s address from ‘HTTP’ to ‘HTTPs’ and will secure the communication between your website and the people browsing on it.

According to GlobalSign; 85% of people avoid shopping on unsecured websites, which is why SSL is especially needed for online stores as credit card details are put in to make purchases. So always ask the company providing ecommerce website package Malaysia to set up SSL for your store.

4. Get Secure WordPress Theme:

A theme is more than just the visuals, UX, and UI. It also needs to be secure, or else hackers can use its vulnerabilities to get into your website’s backend. Here are a few key things to look for in a secure WordPress theme:

  • It should get regular patches and updates
  • It’s coding should be excellent
  • Should not have bugs or compatibility issues (check online reviews to know)

There are thousands of themes for WordPress out there, so it can get a bit tricky for you to find the right one. We suggest that when you get the web design services Malaysia, ask them to install a fully secure theme without compromising the UX, UI, and aesthetics.

5. Regularly Update WordPress:

WordPress sends upgrades when some new features are introduced, or some security risks are discovered in the existing version. Whatever the case is, always update your WordPress so you can have the edge over the hackers who know how to hack the current WordPress version.

We suggest that you backup your website first so that you don’t lose anything after the update. Furthermore, keep updating your themes and plugins too.

6. Use 2-Factor Authentication:

You can further strengthen your WordPress website be leveraging 2-factor authentication. This way, you will log into your dashboard in two stages; first, you put in credentials.

Second, you will get a one-time password on your phone or email; you will put that in as well, and then you will be allowed to log in.

7. Password Should Be Hard to Crack:

Techniques like Brute-Force can crack weak passwords easily because they try thousands of password combinations to come up with the one you have. Therefore, we suggest that you set a very hard and long password for your WordPress dashboard log-in page.

Always use small and capital letters, numbers, and special characters in the password and try to make it at least 15 characters long.

5 Ways to Promote Your Ecommerce Website

Over to You:

Lastly, we would suggest that you regularly backup your website because if it ever gets hacked, you can have your important data back with the help of a backup.

Your hosting provider should offer periodic backups; you can also ask the company offering you web design services Malaysia to set up regular backups for your website.