WhatsApp Business is a free app for Android and iPhone that was designed specifically for small business owners. WhatsApp Business makes it simple to communicate with consumers by giving tools to automate, sort, and react to messages fast. It’s also supposed to have the same look and feel as WhatsApp Messenger. From texting to sharing photographs, you can use it to accomplish anything you’re used to.
You may send pre-written messages like appointment reminders, delivery updates, and confirmations using WhatsApp’s message templates.
Quick responses help you save time
With each communication, avoid reinventing the wheel. Fast answers allow you to create quick responses that consumers may utilize to communicate with you without having to write out a full response.
Never miss another message! Automated messages allow you to react to consumers 24 hours a day, seven days a week, ensuring that they are never forgotten. Adding a welcome greeting to new customer communications helps your brand generate goodwill while also offering basic information about your business.
With built-in security
WhatsApp is proud of its “security by default” policy. The program, unlike other texting applications, encrypts all messages and calls from beginning to end. Only the sender and receivers — not even WhatsApp — have access to the contents of each message, which is protected by a unique lock and key.
Take Advantage of Desktop and Web Convenience
Customers can be contacted via a smartphone, a mobile device, or a desktop browser. Having cross-device and cross-location accessibility is a great approach to guarantee you’re constantly on top of your consumer communication.
Make a branded company profile
Customers will be informed and will be able to locate you online and in person if you provide information such as your business address, contact information, and website URL.
For more information on how OPERION can help your business, head to our websites at https://www.operion.com.my/.