+6011 - 5939 9319
[email protected]
50% Government Grant up to RM400,000 for SMEs! Contact us.
Click Here
by : Priscilla Ng Ecommerce Tips, Software Customization, Website Design

5 Must-Have Elements for a Successful Ecommerce Website

Every online business wants to eat from the big pie consisting of online buyers. However, only a few of them properly fill their bellies, ever wonder why? Well, that’s because they make their website conversion-focused. And when it comes to making your online store fully optimized for conversions, there are five crucial elements you need to keep in mind. This guide will go in great detail to talk about them, so if you want to make your website a goldmine too, keep reading until the end:

1. User-Friendliness:

According to studies, 76% of buyers say that a website’s most important characteristic is ease-of-use. Therefore to have a super successful eCommerce store, you need to make it simple, easy-to-navigate, and fast. Your main objective is to provide your visitors with a smooth flow leading them to wherever they want to go instead of making it difficult to find things in your store.

Therefore, you should hire a professional website and software company in Malaysia. Companies like Maple Creation can design a website’s UI (user interface) and UX (user-experience) from scratch with well-defined category and product pages as well as well-optimized visuals for easy navigation and fast loading speed.

2. A Search Bar

This might feel like an obvious thing, but it’s not to be taken lightly because 72% of the websites fail visitor’s search box expectations (BigCommerce). Most of the people landing on your website will search for some other products as well, which is good for you because your sales will increase. However, if there is no reliable search engine software backing it, the results won’t be very accurate.

Professional website and software development Malaysia companies can provide you with the most authentic and cutting-edge search function. They can enrich it with features like advanced filters and related suggestions so your users can easily find what they need.

3. Mobile and SEO Optimization:

Do you know that mobile devices account for 65% of all eCommerce traffic? (TheDrum). So it is only logical for your website to be optimized for mobile devices. There is a difference in how sites appear on big screens of PC and the small mobile screens, and if they are not properly adjusted for the smaller screens, the site will either appear cropped from the sides, or it might lag A LOT!

Both of these things will discourage your customers, and you can potentially lose a big chunk of sales. Plus, 93% of the web traffic is originated from search engines (SearchEnginePeople), which means your website needs to be SEO friendly as well. Things like fast loading speed to proper sitemap structure, you need to get everything correct for search engines to like your store.

A professional company offering web system development in Malaysia can help you have a robust online platform that will be optimized for both mobile devices and search engines.

4. Product Images and Copies:

When it comes to purchasing something, 75% of customers rely on photos to make a purchase decision. This means if your product page has cropped, blurry or pixelated photos, people will not find it very appealing and professional, which will be a major turn-off for them. Also, the product page should have a compelling copy providing its overview and clearly outlining its features in bullets to persuade people to hit that add-to-cart button.

Both of these factors can either make or break the deal, so you need to make sure your product page is rich in professionally captured and 3d rendered images along with an informative copy in a conversational tone.

5. Testimonials from Users:

This is the most overlooked part, and many online stores don’t even care about it. However, user-generated reviews play a crucial role in convincing your potential buyers to make a purchase. As stated by G2; 95% of customers read online reviews before making a purchase. So now you see how much money you will be leaving on the table if there are no real, user-generated reviews on your site.

So embed a review section on every product page and send follow up emails to your buyers asking them to leave a review. This will help you have more authority and credibility in the eyes of your potential customers, which can lead to higher sales.

Parting Words:

There are many factors that you need to consider adding in your online store to make it a conversion-focused money-making machine, and your web and software company in Malaysia can help you with that. However, the ones we mentioned above are the most important elements that you simply cannot ignore.

This is because your website needs to meet certain standards to appear professional and credible. So if you don’t take care of these factors, you might be leaving a lot of potential sales on the table.

by : Priscilla Ng Digital Marketing, Ecommerce Tips, Website Design

5 Steps To Promote Your Ecommerce Business in social media

Every business, whether online or offline, is leveraging social media to boost its revenue and position itself in the minds of its potential customers. So if you have an online store built by a solid web design company in Malaysia and you now want it to become a sales-machine, you need to work on your social media marketing game. In this comprehensive guide, we will tell you everything you need to do just that, so let’s start:

1. Building Store and Finding Platform:

Before diving into the social media promotion part, it is imperative that you have your online store built in a user-friendly and conversion-focused way. Plus, 40% of customers abandon a website that loads in more than 2 seconds (Kissmertics). So it should also be both speed and mobile-optimized for a greater browsing experience that ultimately leads to more sales. Find a company offering an eCommerce website package in Malaysia for this.

Once it’s done, you need to move towards social media. However, you need to be careful in selecting your platform. Your type of audience should resonate with the platform you are going for. If you are targeting youth, start from Instagram and Snapchat. If professionals, then go for LinkedIn and Twitter and if a mix of age groups and occupations, then Facebook.

2. Come in Front of People:

After having your eCommerce store developed by a professional web design company in Malaysia and creating a profile on a relevant social media platform, you need to come in front of people. For this, come up with some sort of discounts or customer enticing offers for your products. Don’t take discounting lightly; 95 % of the shoppers can shop from a new retailer if given a discount. (DigitalCommerce)

So create beautiful pictures or videos announcing your discounted offers and post them on your social media profile. Once done, you need to get those posts in front of people, and for that, run ads. Either hire a social media marketing agency or do it yourself, but get in front of people. Not only will it increase your sales, but your profile will start to build an audience.

3. Use Influencer Marketing:

According to a report provided by Influencer Marketing Hub, 92% of marketers believe that influencer marketing is an effective form of marketing. Remember, it is extremely important that you promote your product(s) through the influencers that are related to your niche; for instance, someone selling kitchen products needs to hire chefs or food influencers.

This way, not only you see an increase in your sales, your audience will start to grow even further, and you will start to position your brand in people’s minds.

4. Run Contests:

Once you have a sufficient number of people interacting on your posts, you can move towards contests to further increase your audience as well as your sales. The first step to running contests is to build some excitement among your followers. Roll out posts hinting the competition and the expected prizes. Then once you see people have started engaging with the posts, that’s the time for the proper announcement so that most of your followers already know about it and are ready to partake.

Make the rules simple, ask people to invite their friends or share your page, take a screenshot of that shared post, and upload it in the comment section. Then you can hold a lucky draw for the names of people who participated and have 2-3 winners. This way, hundreds of people will be sharing your page, and you can expect hundreds of more followers in a few days.

5. Promote User-Generated Content:

You should have over a thousand(s) of active followers by now. This is the most interesting part because now you can indirectly ask your followers to be your marketers. You will ask your followers to share their pictures and videos while using your product and get a chance to be shared on your profile. You can also offer some incentives at the start to encourage people to share their own content with your product(s).

According to Crowdriff; 84 percent of millennials are influenced by user-generated content, which shows how powerful it is. You can run ads of these posts as well and push your followers and, of course, revenue.

Parting words:

Social media has a lot of potential if you utilize it the right way. Once your profile starts to take off, you can expect a good chunk of traffic coming in on your store just through social media. However, it is crucial that you get professional web design services in Malaysia to provide your visitors with excellent user experience.

That’s because even if you send people from social media or search engines, a website without a smooth interface will result in abandonments.

by : Priscilla Ng Website Design

How Web Design Contributes to SEO?

Wondering if the design of your website can help you with SEO? Well, you have landed at the right page. Being the top Web Design and SEO company in Malaysia, we at Operion love to educate our customers regarding the benefits of getting website design from a professional.

This guide is also an attempt to help you understand how a well-designed website helps you climb the ranks in the search result. So with that said, let’s get started:

5 Ways Website Design Can Help Your SEO:

1. Website Layout:

Search engines love well-structured websites because people stay on them longer due to ease of browsing. A poorly designed website will discourage your visitors and make them abandon it in just a few seconds. According to Adobe; 38% of people stop engaging with a website due to poor/unattractive content or layout.

So not only will you be leaving 38% of the business on the table, you will have a high bounce rate (number of people closing a website quickly after opening it). Now bounce rate is a MAJOR ranking factor, so if it is high, not only your website’s SEO will be affected, it might even lose the rank it already has.

2. Mobile Optimization:

Do you know that mobile devices account for half of the worldwide traffic? According to Statista; in the Q4 of 2019, a whopping 52.6% of worldwide traffic was generated via mobile devices. YES, 52.5%, let that sink it! This is the reason that Google takes the website’s mobile-friendliness into account for SEO.

A typical website company in Penang will not go to extreme lengths to optimize your website for mobile devices. This means it will have issues like not loading properly, getting stuck while scrolling, and not displaying content in a proper mobile format and so on.

When these things happen, your visitors will abandon your website, which will again increase your bounce rate and negatively affect SEO. Therefore, we always suggest to only get the best web design services in Malaysia.

3. Quality of Content:

Most of the top web design and web maintenance Malaysia companies like Operion will provide content writing services as well. And if the content has excellent quality with proper research-backed data and neat/well-structured appearance, then Google will like it.

As of 2020, Google leans more towards the quality of content than other SEO factors. Plus, your web design service provider will carefully structure the content in a way that it’ll be easy to read and strategically laid out for the audience to go through conveniently.

The color of the text and style and size of font also contribute to the overall appearance of content, making your website clean, professional, and user-friendly. These tactics go a long way in improving your website’s overall SEO strength.

4. Speed Optimization:

Website speed is one of the important signals used by Google to rank pages, as stated by Moz. Speed is perhaps one of the major contributors to overall SEO and is directly linked with your website’s design, and on average, it should not take longer than 3 seconds to load.

The size of the content on the website, like the heavy images, video files, and other graphics used when designing it directly impact its speed. If you use a web design company in Malaysia, it is imperative that you ask them to optimize the visual content for speed.

Most of the time, companies just compress the size of videos or images, which makes the site faster but then decreases the visual quality. You need to have an expert web design service provider who can optimize the visuals in a way that they make the site fast without compromising aesthetics.

5. Sitemap Structuring:

If you don’t know, the sitemap helps Google’s Bots crawl through your website and index it in search results. Now, if the sitemap is poorly designed, the crawlers sent by search engines will not be able to fully understand which site pages should be preferred.

This can result in indexing of unimportant pages like Terms & Condition, for instance, while the important ones like the “Services” page may not get properly ranked or even indexed.

Therefore, to get your website’s important pages priority from search engines by allowing their bots to easily crawl through, having a well-structured Sitemap is imperative.  

Our Leading Web Design Company in Malaysia Can Help with SEO:

Whether you want to have an online store and need the best eCommerce website package in Malaysia or a website educating people about the services you offer, you can count on us.

By offering the top web design services in Malaysia, we ensure all of our clients have a website meticulously optimized for SEO. Get in touch now – let’s discuss your project!

by : Priscilla Ng Digital Marketing, Internet of Things, Website Design

COVID-19 and Your Online Business

With the global pandemic taking its toll on the world, and everything coming to a standstill, various Small and Medium Enterprises (SMEs) have been struggling persistently with their businesses due to the onset of a stunt in growth, along with sales on the decline. This is where Operion, a highly promising website maintenance and design service based in Malaysia, comes in to save the day.  

This article focuses on how Operion, one of the latest and greatest in terms of web design and maintaining a website, helps businesses go online to reach their desired goals, and sale milestones solely with its extensive website design portfolio.

Skyrocketing Growth with Operion

Skyrocketing Growth with Operion

Having the lockdown in effect, it’s near impossible to get your business to go booming.

However, Operion offers a terrific solution to this conundrum by delivering high-quality services of website designing, which is bound to take your struggling business to the next level.

There’s a ton of different ways that your business can establish itself online, and increase its reach like never before.

Living in a tech-forward age, there’s a handheld device, or a desktop PC in every home, every office. Operion takes advantage of exactly that and capitalizes on the situation which increases lead generation, ending up in more and more sales.

How Fast Is Your Web Design Service?

Operion has satisfied a plethora of clients in Malaysia mainly because of how they manage to utilize their website creation and maintenance in an efficient manner. 

The following are a few of the many services related to web design creation that Operion exclusively specializes in.

Commercial Design and E-Commerce Website

ecommerce website package malaysia
Web Design Website Coding Concept

It’s necessary for any business to have its own website so people can avail of a different approach specifically when an issue like COVID-19 takes place.

With that being said, not just any website, but a highly attractive one that could catch someone’s focus in the first glance is the one capable of having the most potential customers, and sales likewise.

This is where the vast experience in the tech field of Operion paves the way for a highly proficient experience in the development of all types of websites, and sustaining their viability.

Operion lets you create a highly engaging, 24/7 available online store that doesn’t let your business slow down by any means. With its gripping themes, layouts, and immersive website design, the end-product is highly responsive with a fluid interface.

Moreover, to talk about the website itself, it’s powered with CMS (Content Management System) that allows limitless product upload, along with a full tracking system of clients and visitors.

The ease of use is unparalleled when it comes to being beginner-friendly. Such a website design serviced by Operion also attributes to a captivating compatibility with WordPress and WooPress commerce stores.

In addition, Operion offers a flexible variety of theme colours and images, all with the support of AJAX, a programming tool with optimized search techniques.

With this Malaysian web creation company, you get to explore all the possibilities in forming your online store just the way you please.

Website Maintenance

Now, a brilliant website with top-notch features has been made and all, but what about the maintenance part? It is to be duly noted that your website may have a flawless design, but to keep it up to date with content, and the world’s ever-changing information, means absolute importance for its success.

Website Maintenance

No need to worry at all, since Operion comprises unmatched capability in website maintenance, and ensuring the proper functionality day in day out.

It can be quite a costly endeavour to hire a team of specialists to keep your website in check on a regular basis. That’s why Operion poses an inexpensive solution that allows the daily addition of content to your website.

Modern Way to Connect With Your Clients via Whatsapp Blasting System.

The setting up process is simple. All you have to do is contact them via email. Having known to provide excellent customer support, they’ll reply within a few moments, and get to work instantly.

SMS and WhatsApp Marketing

Apart from the abundant portfolio of Operion’s website design and maintenance, there are a variety of other techniques associated with boosting your business on the Internet amid COVID-19.

SMS and WhatsApp Marketing

The brilliant minds at Operion believe that everyone in the modern era uses a mobile, and that too online. Therefore, there’s no better way to connect with them through this medium.

Henceforth, in this regard, the Operion Mobile SMS system makes it easy to keep in touch with clients, and make them feel the ‘individual treatment’, as showcased on their official website.

A more fashionable is business promotion through WhatsApp which has over 68 million users.

Operion’s WhatsApp Blasting System lets you personalize your message, and customize it in an appealing manner.

Analysing your potential customers then makes it an undemanding task, and makes it fairly easy when marketing through WhatsApp is being done.

All in all, in terms of website creation, and the troubling task of maintaining it, everything has been made uncomplicated by Operion- the future of Malaysia’s web design services.

To find out more about the Operion, please visit
https://www.operion.com.my

by : admin Events/News

OPERION, A Web Design Company Helping SME Affected by COVID-19

BUTTERWORTH, May 18 (Bernama) — The COVID-19 pandemic has proven to affect performance, communications and collaborations. Businesses, especially SMEs must adapt and leverage on technology in restarting their operations. Operion Ecommerce & Software Sdn Bhd is conducting free online workshop on e-commerce website to help companies affected by COVID-19 crisis to fast track recovery.

Operion was established in 2007, specializing in website designs, mobile applications and software development. The founder of the company has ventured in the IT industry since age of 10 (the year of 1995).

The company provides services on website design, e-commerce solution, software development, mobile app customization and digital marketing services.

The company has been providing e-commerce online workshops for students to build and set up e-commerce websites within five days without having to possess basic computer programming skills. Upon completion of the workshop, one can have their e-commerce website ready and able to operate online business in a week. The company has recently completed two online sessions and plan to help more people on fast track basis.

The workshop will cover various areas starting with domain registration, cPanel, WordPress and woo commerce setup, online risk handling, payment gateway including e-commerce shipping advice. The company will also share the tips on Google rankings and e-commerce secret. E-commerce website is not just for displaying products or services but a powerful tool for advertising, marketing, sales and customer support

Workshop Introduction Video: https://youtu.be/TPPkmKksEJw
Workshop Registration Form: https://forms.gle/vrWFnAavsgbYXrNQ9

To find out more about the Operion, please visit
https://www.operion.com.my

Articles from: http://mrem.bernama.com/viewsm.php?idm=37377

How to Find the Top eCommerce Marketing Agency?
by : admin Software

Comparison Between Malaysia Payment Gateways

Payment gateways is an ecommerce software that authorizes online payments from consumers to merchants. The role of payment gateway is to allow consumer to pay for their purchase either in the e-business or brick and mortar shop using either credit card or debit card via online banking

It is considered as a third party software that securely debits the money from the consumer and credit to the businesses or merchant’s bank account.

Here are the comparison between payment gateways in Malaysia such as EGHL, Senangpay,  iPay88 Soho Plan, iPay88 SME Plan, Billplz and Paypal

Setup Fee

Before anything else, the first step is to set up payment gateway in your websites. Different payment gateways have different prices for setting up. In this case, EGHL and iPay88 SME Plan may charge merchants a certain amount of money. EGHL charges consumers RM 499 WHILE iPay88 SME Plan charges RM488. Meanwhile, Senangpay, iPay88 Soho Plan, Billplz and Paypal provide free service for setting up payment solutions.

Annual Fee

It may be good news for merchants who are using iPay88 Soho Plan, Billplz and Paypal as these payment gateways do not require merchants to pay annual fee or subscription fees in order to continue to use it. Annual fee for iPay88 SME Plan can be waived too but it only applies for businesses which use it from 2nd year onwards. On the other hand, Senangpay charges different annual fees according to different packages offered. EGHL may use a different style of billing method as it requires transactions over RM15,000 a month in order to get waived annual fee benefit. It means that EGHL may charge RM25 annual fees for merchants who didn’t achieve RM15,000 transactions per month. 

Transaction Fees

EGHL: 

Cards 

2.5% MYR per processing + 1% non-MYR processing + MYR 0.50 for ticket size less than MYR 40.00 

Non-Card 

2.5% or RM 0.50 (Whichever is higher)

Senangpay: 

2.5% per transaction or a minimum charge of RM0.65 whichever is higher for Credit & Debit Card  

1.5% per transaction or a minimum charge of RM1 whichever is higher  for FPX  

1.8% per transaction or a minimum charge of RM0.65 whichever is higher for Credit & Debit Card for Special Package

iPay88 SOHO Plan: 

3.0% per transaction or minimum 

RM 0.60 whichever is higher for online banking (e-debit)

iPay88 SME Plan: 

2.7% per transaction for Visa/Mastercard credit card 2.5% for debit card 

2.7% for UnionPay Credit/Debit card 

2.7% per transaction or minimum RM 0.60 whichever is higher for online banking (e-debit)

Billplz: 

Credit Card via PayPal. RM1.50 per transaction for Online Banking via FPX

Paypal:

For Paypal, how they charge from transaction fees depends on the merchant’s monthly sales. The higher the transaction they made, they higher the transaction fees 

For monthly sales: Up to 12,000.00 MYR

Malaysia: 3.9% + 2.00 MYR 

Overseas : 4.4% + 0.30 USD 

For monthly sales: 12,000.01 – 40,000.00 MYR   

Malaysia: 3.4% + 2.00 MYR 

Overseas: 3.9% + 0.30 USD

For monthly sales: 40,000.01 – 70,000.00 MYR

Malaysia: 3.2% + 2.00 MYR 

Overseas : 3.7% + 0.30 USD

For monthly sales: 70,000.01 – 400,000.00 MYR

Malaysia: 2.9% + 2.00 MYR 

Overseas : 3.4% + 0.30 USD

For monthly sales: Above 400,000.00 MYR

Malaysia: 2.7% + 2.00 MYR 

Overseas : 3.2% + 0.30 USD

Supported Currencies & E-Wallet

From Senangpay to IPay88 to Billplz. These payment gateway only support Malaysian currencies which makes other currencies unable to use for transactaction. Meanwhile, EGHL and Paypal makes it easier for everyone as it supports multiple currencies.

5 Ideas of E Commerce Trends to Stand Out

As for e-wallet,  Senangpay and Paypal do not support the usage of e-wallet. On the other hand, EGHL supports multiple e-wallet such as Boost, Grabpay and Touch&Go  while both IPay Plan support Alipay and Touch&Go.

The withdrawal method for all of these 5 payment gateways is by transferring to a local bank. But, some of these will limit a certain amount when they proceed to withdraw. Senangpay and oth IPay88 Plan need at least RM100  while Paypal need RM40 when they proceed to withdraw.

Bank Transfer

EGHL: Malaysia Online Bank Transfer Maybank2U,CIMB Clicks, RHB Online, HL Online, Alliance Online, PbeBank, Ambank, Bank Islam, UOB, Affin Online, Bank Rakyat, Bank Muamalat, OCBC, Standard Chartered, KFH Other Country Debit

Senangpay: Credit /Debit card or Master card, FPX, Bank Islam, CIMB Click, RHB NOW ,Maybank2U, AMbank, Hong Leong Online, Public bank Online

IPay88 SOHO Plan: Malaysia Online Bank Transfer, Alliance Online, AM Online, CIMB Clicks, EON Online, Hong Leong Online, RHB Online, FPX (Maybank2U, HL Online, RHB Online, Bank Islam, PbeBank, CIMB Clicks)

IPay88 SME Plan: Malaysia Online Bank Transfer, Alliance Online, Am Online, CIMB Clicks, EON Online, Hong Leong Online, RHB Online, FPX (Maybank2U, HL Online, RHB Online, Bank Islam, PbeBank, CIMB Clicks) Other Payment Methods 3.2% for PayPal(Visa/Master) 0% for Boost wallet 1.2% for Vcash Waller 2.0% for KipplePay

Billplz: Alliance Online, Am Online, CIMB Clicks, Affin bank, Hong Leong Online, Maybank2u, Bank Muamalat, Standard Charted, UOB, RHB Online, OCBC bank, Pbebank, Bank Islam, KFH, FPX (Maybank2U, HL Online, RHB Online, Bank Islam, PbeBank, CIMB Clicks)

https://www.operion.com.my/seo-services.html