CRM
Data collection made easy
In early days, we have several ways to collect our customers data such as paper-and-pen, Excel spreadsheets, and Google Forms which still remain popular among the people. Either we ask our customers to do the data entry themselves, or admin to do the data entry manually. This requires a lot of manpower, and it is […]
2 mins read
New Customers vs Returning Customers
Many businesses do not know about their customer base, they will just keep on relying on new marketing tools to attract new customers. This may sound odd, but my belief and emphasis have always been on understanding my customer base so that I will be able to grow and retain them. The idea behind this […]
3 mins read