What is CRM System

A Customer Relationship Management (CRM) system helps businesses improve customer relationships and also Customer Lifetime Value (CLV). It helps businesses manage customer contact details up to date and track every customer interaction.

Operion launching the Autobot CRM system helps users to manage the company's customer database, retain your existing customers as well as attract new customers. With our latest technology, we are specific on offline marketing in your nearby business area, in fact you are able to collaborate with businesses nearby to create more potential clients for you. On top of that, the system will maintain relationships with customers on your database automatically.

What does it do?

Marketing Automation

Gather Customer Database

Collect and gather customer datas in a control panel for easier control. Data will be obtained from multi marketing channels such as Google, Facebook and Instagram. For offline customers, Autobot has a webpage for the customers to fill in their details.




Rights Target Marketing

Targeting Right Customer

With the data analytics system in Autobot, it allows users to better understand customers' buying attitudes and behaviors. Hence, it provides better insights and users can have better marketing advertisement ideas for targeted customer segments.




Customer Loyalty System

Build Loyalty Customer

Creating a LifeTime Value (LTV) business is every business dream. With the Autobot CRM system it can automatically manage relationships with the clients. Business owners can invest more time to expand their business. Jack Ma, Alibaba founder said: "Pay attention to your existing customers", because existing customers are more easier to purchase from you again compared to new customers.





The Autobot Automated CRM is suitable for:


  • Food & Beverages
  • Restaurant Outlet
  • Retail Chain Stores
  • Fast Moving Consumer Products
  • Shopping Mall Outlet
  • Event Company


Frequently Asked Questions

What is CRM System?

Customer Relationship Management (CRM) system helps businesses improve customer relationships and also Customer Lifetime Value (CLV). It helps businesses manage customer contact details up to date and track every customer interaction.

What is a CRM system used for?

A CRM system essentially provides a central place where businesses can store customer and prospect data, track customer interactions, and share this information with colleagues. It allows businesses to manage relationships with customers, helping the business to grow.

What can CRM do For Me?

A CRM system helps you recognize customers and prospective customers, understand their preferences, appreciate their needs and respond to their requests quickly, effectively and efficiently. It enables you to track, organize, and use information so that you offer a more personalized and tailored experience.

The Autobot Automated CRM is suitable for

- Food & Beverages
- Restaurant Outlet
- Retail Chain Stores
- Fast Moving Consumer Products
- Shopping Mall Outlet
- Event Company

What advantages does CRM System provides?

- Increased customer loyalty and satisfaction
- Increased customer retention
- More efficient sales process
- Increased operating efficiencies
- Optimized marketing and sales efforts
- Reducing the cost and amount of time required to obtain new customers

How do I measure the success of the agency CRM system?

- Periodically survey customers satisfaction with sales and service.
- Compare the impact of marketing campaigns periodically.

How is multi level CRM system used today?

A multi level CRM tool lets you store customer and prospect contact information, identify sales opportunities, record service issues, and manage marketing campaigns, all in one central location and make information about every customer interaction available to anyone at your company who might need it.

Is learning commission CRM system easy?

The software can look intimidating, but it's really not that much more complicated than your standard email and contacts apps—and once you learn to rely on the CRM, you'll likely find it takes you less time to use than your old email search habits.

What problems does multi level CRM system solve?

- Low customer retention rates
- Disjointed and disorganized information
- Complicated tracking and reporting
- Inconsistent tracking and access to customer data
- Slow growth

Who needs CRM?

You're unable to keep up with lead flow. If you're in the fortunate position of having a flood of new business but are struggling to keep up with it, you might need CRM. An intelligent CRM system will quickly sort and prioritise your leads so that your sales team can respond to them in a timely, efficient manner.