What is CRM System

A Customer Relationship Management (CRM) system helps businesses improve customer relationships and also Customer Lifetime Value (CLV). It helps businesses manage customer contact details up to date and track every customer interaction.

Operion launching the Autobot CRM system helps users to manage the company's customer database, retain your existing customers as well as attract new customers. With our latest technology, we are specific on offline marketing in your nearby business area, in fact you are able to collaborate with businesses nearby to create more potential clients for you. On top of that, the system will maintain relationships with customers on your database automatically.

What does it do?

Marketing Automation

Gather Customer Database

Collect and gather customer datas in a control panel for easier control. Data will be obtained from multi marketing channels such as Google, Facebook and Instagram. For offline customers, Autobot has a webpage for the customers to fill in their details.




Rights Target Marketing

Targeting Right Customer

With the data analytics system in Autobot, it allows users to better understand customers' buying attitudes and behaviors. Hence, it provides better insights and users can have better marketing advertisement ideas for targeted customer segments.




Customer Loyalty System

Build Loyalty Customer

Creating a LifeTime Value (LTV) business is every business dream. With the Autobot CRM system it can automatically manage relationships with the clients. Business owners can invest more time to expand their business. Jack Ma, Alibaba founder said: "Pay attention to your existing customers", because existing customers are more easier to purchase from you again compared to new customers.





The Autobot Automated CRM is suitable for:


  • Food & Beverages
  • Restaurant Outlet
  • Retail Chain Stores
  • Fast Moving Consumer Products
  • Shopping Mall Outlet
  • Event Company


Frequently Asked Questions

What is CRM System?

Customer Relationship Management (CRM) system helps businesses improve customer relationships and also Customer Lifetime Value (CLV). It helps businesses manage customer contact details up to date and track every customer interaction.

What can CRM do For Me?

A CRM system helps you recognize customers and prospective customers, understand their preferences, appreciate their needs and respond to their requests quickly, effectively and efficiently. It enables you to track, organize, and use information so that you offer a more personalized and tailored experience.

The Autobot Automated CRM is suitable for

- Food & Beverages
- Restaurant Outlet
- Retail Chain Stores
- Fast Moving Consumer Products
- Shopping Mall Outlet
- Event Company

What advantages does CRM System provides?

- Increased customer loyalty and satisfaction
- Increased customer retention
- More efficient sales process
- Increased operating efficiencies
- Optimized marketing and sales efforts
- Reducing the cost and amount of time required to obtain new customers

How do I measure the success of the CRM system?

- Periodically survey customers satisfaction with sales and service.
- Compare the impact of marketing campaigns periodically.